Frequently Asked Questions
Once your account is registered, you can proceed to choose a staking investment plan. Compare the final profit percentage, determine the amount, and select a payment system. You can also use referral rewards for staking.
Funds are credited to your balance instantly and go into operation immediately. If the transfer is made via cryptocurrency, funds are credited after the required number of network confirmations. If your funds do not appear within 24 hours, contact support.
Selwix charges a withdrawal fee for Tether (ERC20) - 7 USDT, USD Coin (ERC20) - 6 USDC, Arbitrum (ERC20) - 4.8 ARB, Bitcoin - 0.0001 BTC, Ethereum (ERC20) - 0.0021 ETH. No fees are charged for other payment systems.
Yes, you can change your email or password directly in your account settings. Wallet number used for staking and receiving payouts can only be changed via support. Submit a request through any of the contact options listed on the website.
Yes, the investor’s personal account is available 24/7.
You can reset your password in the Password Recovery section. Enter the details you used during registration, and a new password will be sent to your email.
For assistance, go to the Contacts section on the website. Submit your question through the feedback form.
Provide your login, password, and email address. Please ensure the information is accurate. After registration, log in to your personal account, add your payment details, review the staking investment plans, and proceed with staking once you’ve chosen suitable terms.
Staking from $15 is available in BTC, BCH, ETH, Ripple, LTC, Dash, Doge, Tron, BNB (BEP20), Tether (ERC20), Tether (TRC20), Tron, as well as NixMoney and ePayCore. You can view the full list in your personal account. If you don’t have any of these wallets, you can create one.
In your personal account, create a withdrawal request, specifying the payment system and amount. Withdrawals are processed to the same system used for staking. Referral bonuses are available for withdrawal immediately. Withdrawals are processed manually and may take up to 72 hours.
For USD-based staking, the minimum withdrawal amounts are: Atom - $3, Bitcoin - $10, Bitcoincash - $15, BUSD - $3, Cardano - $3, c98 - $3, BNB - $7, Dash - $5, Doge - $7, ERC20 - $15, Ethereum - $15, Litecoin - $3, Matic - $3, Ripple - $5, Tron - $3, TRC20 - $9, USDT BEP20 - $3, USDT Polygon - $3, Arbitrum ERC20 - $15, DAI - $3, BEP20 tokens - $3, Nix, EpayCore - $0.25, NOT - $2, TON - $3.
Our referral program has 4 levels. Bonus percentages depend on the staking plan your referral used and can range from 0.5% to 5%, depending on the level and chosen plan. Visit the staking section to learn about referral rewards for each investment offer.
Yes, for every new staking from a partner’s balance, you receive a referral bonus. Reinvestment from balance gives an additional 1% bonus. You can enable auto-reinvestment in your personal account.
Each user can only have one account. Multiple accounts are prohibited. Violating this rule may result in unilateral termination of cooperation and freezing of investor funds.
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